FAQ

What are your shipping costs? 

For products which require freight shipping, the costs will depend on if you have a loading dock.

Deliveries to addresses with a loading dock cost $199.

Deliveries to addresses without a loading dock are cost $349, this includes residential deliver. The noncommercial delivery service charge includes the following:

  • Delivery to a non-commercial address
  • Delivery to a residential address
  • Lift gate truck
  • Phone call to schedule your delivery

For deliveries to NYC, Los Angeles, Alaska and Hawaii please contact us so we can arrange an appropriate delivery method.

If you have any questions about shipping or would like to arrange alternative shipping please contact us today.

What is your return/cancellation policy?

14 day no-risk return policy (on stock items). Read me here.

What does your warranty cover?

Anything purchased from Ergosource comes with a full one-year warranty – any trouble and we ship necessary replacement items free of charge or ship it to us and we will fix/replace it for free no questions asked.

Do you ship internationally?

In most cases, yes. Your order will have to be handled manually due to the unique nature of shipping to various countries.

Do you offer quantity discounts?

We’re more than happy to discuss the options. Every customer’s need is different; so if you’re interested in placing a quantity order, please shoot me an email to duffy@ergosource.com.

I am considering purchasing a Workbench and would like to know how difficult it would be for me to assemble it by myself?

Assembly of our products vary depending on what you order, initial setup usually takes 40 minutes to an hour. We provide the necessary instructions that will take you step-by-step through the whole process. If you have any trouble assembling them, call us directly and we will walk you through the assembl